Claims Procedures
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PROCEDURE
IN THE EVENT OF LOSS OR DAMAGE FOR WHICH UNDERWRITERS
MAY BE LIABLE
It
is the duty of the issured and their agents, in all
cases to take such measures as may be reasonable for
the purpose of averting or minimizing a loss and to
ensure that all rights against carriers, bailees or
other third parties are properly preserved and exercised.
In particular, the issured or their agents are required:-
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1. To claim immediately on the carriers, port authorities
or other bailees for any missing packages.
2. In no circumstances, except under written
protest, to give clean receipts where goods are in doubtful
condition.
3. Where delivery is made by container, to ensure
that the container and its seals are examined immediately
by responsible officials. If the container is delivered
damaged or with seals broken or missing or with seals
other than as stated in the shipping documents, to clause
the delivery receipt accordingly and to retain all defective
or irregular seals for subsequent identification.
4. To apply immediately
for survey by carriers or other bailees' representatives
if any loss or damage be apparent and claim on the carriers
or other bailees for any actual loss or damage found at
such survey.
5. To give notice
in writing to the carriers or other bailees within 3 days
of delivery if the loss or damage was not apparent at
the time of taking delivery.
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For
more information, please contact: Khun Wasana Sombuthom
Tel. 01-825-7528 E-mail Wasana@aprc-consultants.com
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Inland
Transit & Marine
Cargo Insurance
